Policies & Procedures
The following video will help explain the importance of having a comprehensive set of policies and procedures as well as many of the core elements you want to include in your P&P.
Below the video is the same presentation that you can go through at your own speed and in any order you like.
If you have any questions, concerns or problems, just let me know using the forum on the class web site.
P.S. Here is a sample Policy and Procedure Manual that is very good. (Opens in new window).
Full Policies & Procedure Video
Self-Guided Policies & Procedures Presentation
(Click on the arrow to move in order, or click on a specific element to skip ahead.)