The Power of A Name And A Handshake

I had to get my tires rotated and balanced today. And I had to go to a tire store I’ve never been to—Discount Tires. When I got there, someone named Jason came out, shook my hand and asked, “How can I help you.” When the car was done, someone named...

The Indispensable Value Of Attention

Photo Credit: Stephan Geyer via Compfight cc I took my wife out to dinner last night for a belated valentines dinner. Directly behind her were three families in three different booths. Each family had four kids ranging in ages from 5 – 12 years old. And each...

It’s Time To Delete Some People From Your Life

Photo Credit: Vitor Sá Photo via Compfight cc About every six months I run across someone in my email contacts that I have no idea who they are. I ask my wife if she remembers who they are, and when we’re both stumped I do something that some people think makes...